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Frequently Asked Questions
Do you allow reselling?
Yes, we have information about reselling in our discord server.
What windows versions are supported?
Our software is compatible with Windows 10 (Version 1903 to 22H2) and Windows 11 (Version 21h2 to 23h2).
What payment methods do you accept?
We accept credit/debit cards/apple pay, but other payment methods are available through resellers in each product section.
Where can I view status of each software?
You can view the status of each software in our discord or via our website.
Am I able to get the software for free?
Yes, we offer free access to people who advertise for us. Information about advertising and receiving free access can be found in our discord.
How long does delivery take?
After purchasing, you'll instantly receive detailed instructions via email to guide you through the installation and activation process. For a visual guide, we also offer a setup video.
Can I use the software on more than one computer?
Each license key is tied to a specific hardware ID (HWID). If you wish to use our software on a different computer, you may need a HWID reset.
What should I do if I encounter an error or need support?
If you encounter any issues, please refer to our detailed discord FAQ or contact our support team via discord for assistance. We also offer a trained AI that is available 24/7 in tickets which has an extensive knowledge base of our software.
Is there a demo or trial version available?
Currently, we do not offer a demo or trial version of our software. This ensures the security and exclusivity of our products. However, we offer detailed setup videos and guides to help you understand the setup process after purchasing.
What is your policy on compensation for downtime?
We understand that unexpected downtime can be frustrating. If our services experience significant unplanned downtime, we assess the situation and can offer compensation in the form of extensions proportional to the downtime experienced, ensuring that our customers do not lose out on the time they have paid for.
Are updates included with my purchase?
Yes, purchasing our software include free updates for the duration of your usage.
Do you support both Intel and AMD?
Yes, we support both CPU brands.
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